Sweet & Spicy Gummy Candy
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Frequently asked questions
Are purchases final sale?
Yes, all sales are final and we do not accept returns.
When will I get my order?
We will ship within 3-5 business days of receiving your order. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
SHIPPING & HEAT POLICY
Orders are processed and shipped within 3–5 business days via UPS.
Pikasos candy products are heat sensitive. Once your order leaves our facility, we are not responsible for any melting or damage that occurs during transit due to weather or temperature conditions. All sales are final and we do not offer refunds or replacements for heat-related issues.
If you reside in a warm or heat-sensitive climate, we recommend selecting a priority or expedited shipping option at checkout where available. We also reserve the right to hold shipments at our discretion if extreme heat conditions in your area are identified as a risk to your order.
By placing an order you agree to this policy.